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Is a happy worker a good worker?

According to Gallup research, only 28% of employees are engaged, or are actively pursuing top performance on behalf of their organisations, and Gallup studies show that this has a direct impact on the bottom line. Engaged employees lead to engaged customers, who in turn drive a company’s growth, long term profitability, and share price.

Happily engaged

Employee engagement and occupational surveys are vital for organisations to understand their employee’s thoughts, opinions and feedback. For several years now, 'employee engagement' has been a hot topic in corporate circles. It's a buzz phrase that has captured the attention of workplace observers and HR managers.

Organisational Citizenship

However, employee engagement is not just about giving employees’ a survey or questionnaire, it can mean large-scale organisational change. Engagement can cover a whole range of different feelings. The recent report by Towers Perrin defined it as: “a heightened emotional connection that an employee feels for his or her organisation, that influences him or her to exert greater discretionary effort to his or her work”. The report goes on to outline 8 key drivers:

We ask the right questions

BBP psychologists are not only experts at designing surveys that ask the right questions, but are also experts at looking at employee engagement holistically in order to maximise an employee’s level of engagement and performance. Using a range of interventions BBP can help you understand your employees and build lasting and effective relationships.

“Highly engaged employees outperform their disengaged counterparts by a whopping 20 — 28%.”

Gallop poll